1. Home
  2. Patient Resources

Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from River City Veterinary Hospital has been provided. Apply now at scratchpay.com.

Request Appointment (804) 308-8920

"Highly impressed with River City Veterinary Hospital after going through the new patient process and going in for the first appointment. They were very prompt and thorough in their communication from start to finish and when we arrived for the appointment there was a room available immediately, no wait whatsoever. The assistant and doctor were friendly and caring and explained pricing and options as well as answering all of my questions. Pricing was very reasonable and affordable as well. Highly recommended for vet care in Richmond."

Michael

(804) 308-8920 Request Appointment
Arrow up icon Top